Private Secretary
Melissa Sweeney is Mr Miranda’s Private Practice secretary. She has worked with Mr Miranda since January 2010.
Melissa has previously worked for Middlesbrough Primary Care Trust as a referral advisor, her role was to help patients make the choice of consultant and hospital for there treatment. Melissa has also worked for a Private Hospital as an Outpatient Administrator, her role was to help run the Private Hospital's outpatients clinics and appointments. Melissa is an experienced Private secretary.
She is a hardworking and enthusiastic team member of the Practice. Melissa uses her experience and skills to organise the Practice efficiently and smoothly for Mr Miranda and the patients. She is frequently recognised by patients as very helpful and friendly.
Her duties include managing Mr. Miranda's diary; making appointments; handling patients queries; preparation of clinic and theatres; and, all other main enquiries with regards to private patients and medico-legal work. She is usually the first point of contact for private patients wishing to consult with Mr. Miranda.
Melissa says, “I really enjoy interacting with patients on a daily basis and I like to make sure that any patients coming into hospital either for a consultation or surgery feel at ease. I like to be available if any patients have any questions or are worried regarding their treatment.”
Melissa supports the Practice’s professional mission statement which is,
“We aim to offer the highest quality of evidence-based clinical assessment and treatment with honest, empathic, clear and detailed discussion with our patients supported by an excellent integrated team.”
Patient Testimonials for Melissa:
A comment from the patient satisfaction survey from December 2015.
"I was having trouble getting a Dr's referral but Melissa (Dr Miranda's secretary) managed to sort it out for me"
Kind regards,
Acting Matron Nuffield Hospital Tees
December 2015
Contact Melissa Sweeney